This Privacy Policy explains how Jinjiang Xiangchi Trading Co., Ltd. ("we", "us") collects, uses and protects personal data when you visit www.xcgolfshoes.com (the "Website") or contact us.
1. Who we are
Jinjiang Xiangchi Trading Co., Ltd., Jinjiang, Fujian, China. Contact: Nancy Xu, [email protected].
2. Data we collect
- Inquiry form: the information you enter — name, business email, company, country, phone/WhatsApp number, business type, estimated quantity, customization needs, selected models and your message — together with the page you sent it from.
- Direct contact: information you send us by email, WhatsApp or WeChat.
- Analytics (only with your consent where required): information about how you use the Website, such as pages viewed, approximate location (country/city), device and browser type, collected through Google Analytics.
We do not ask for payment details or sensitive personal data on this Website.
3. How we use your data
- To answer your inquiry and send quotations, samples information and product details (legal basis: steps taken at your request before entering into a contract, and our legitimate interest in responding to business inquiries).
- To manage our business relationship and orders with you.
- To understand and improve how the Website is used (legal basis: your consent to analytics cookies).
We do not sell your personal data, and we do not use it for automated decision-making.
4. Cookies and similar technologies
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Distinguish visitors and sessions to produce anonymous usage statistics | Up to 2 years |
| xc_consent | This Website (browser storage) | Remember your cookie choice | Until you clear it |
| xc_inquiry, xc_tip | This Website (browser storage) | Remember the models in your inquiry list and hide the chat tip; stays on your device | Until you clear it |
Visitors in the European Economic Area, the United Kingdom and Switzerland are asked for consent before analytics cookies are used. You can change your choice at any time using Cookie settings.
5. Service providers
We use trusted providers to run the Website. They process data on our behalf only as needed to provide their service:
- Cloudflare — website hosting, security and delivery.
- Web3Forms — delivers inquiry form submissions to our email inbox.
- Google — Google Analytics (website statistics) and email.
These providers may process data in countries outside your own, including the United States and China. Where required, such transfers rely on appropriate safeguards offered by the providers.
6. How long we keep data
We keep inquiry and business correspondence for as long as needed to respond to you and maintain our business relationship, and afterwards only as long as required for legal, accounting or dispute purposes. Analytics data is kept according to the retention setting in Google Analytics.
7. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal data, to object to or restrict its processing, to data portability, and to withdraw consent at any time. To exercise these rights, email [email protected]. You also have the right to lodge a complaint with your local data protection authority.
8. Security
The Website is served over encrypted HTTPS connections. We limit access to inquiry data to the staff who need it to handle your request.
9. Changes
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.